Shipping and Delivery İnformation
Shipped quick and delivered in your hands fast!
For many years, we have provided flat-rate shipping at €89 within the confidential U.S., and you can consistently count on us for this service. Should you need to ship items internationally or require expedited delivery, we are happy to accommodate your needs.
We offer shipping to various locations globally, including Canada, Australia, the United Kingdom, and beyond.
When Will My Order Ship?
After placing an order, your package is typically dispatched within 12 to 15 days. If your order is processed after the designated cutoff time, it will ship the following business day. For instance, if you place an order on Tuesday after the cutoff time, your order will be dispatched on Wednesday. If an order is made on Friday or Saturday after the cutoff, it will ship on Monday. In certain markets, Saturday delivery may also be available. If a weekday (Monday-Friday) falls on a holiday, your package will dispatch the next business day.
Can Anything Delay My Order?
Delivery delays may occur due to unforeseen circumstances such as weather conditions or other factors beyond our control. Additionally, if you request proof of your order, processing may take extra time. Further details can be found on our ‘proofs’ page.
How Much is Shipping?
We endeavor to keep shipping costs low. Our goal is not to profit from shipping, and we strive to offer the most affordable rates possible.
Once Shipped, Are Packages Delivered on Time?
We maintain a 99.8% on-time delivery rate with our courier services. All packages include tracking, enabling you to monitor your shipment from our store to your delivery address.
USA Shipping Options:
- Ground (Flat rate €89) – Delivery in 4 to 6 business days from the university (not available for Alaska, Hawaii, or U.S. territories)
- 2-Day Shipping (€129) – Delivery in 2 business days
- Overnight (€180) – Delivery before 11 AM the next business day
- Overnight (€90) – Delivery after 3 PM the next business day
Canada & International Shipping: International shipping rates vary based on region. To view real-time shipping rates for your location, add an item to your cart and proceed to checkout. Shipping rates may fluctuate frequently, with the current rate displayed at checkout.
What Will the Packaging Look Like?
All items are securely shipped in flat packages designed to protect your documents. The packaging does not reference our website or the contents, ensuring your privacy. The package will not indicate that it contains a diploma.
Are There Areas Where You Do Not Ship?
Certain regions are restricted by our courier or due to business decisions. These regions include: Iran, Cuba, Colombia, Spain, Iraq, Nigeria, North Korea, Libya, Belarus, Zimbabwe, Myanmar, South Yemen, Sudan, and Syria. If you are located in one of these areas, we may still be able to assist you. Please reach out to a sales representative for further details.
Have More Questions About Shipping?
We have compiled a shipping FAQ to address common inquiries. For additional assistance, please contact us at +44 730 933 1989 or utilize our live chat feature. Our customer service team is available Monday to Friday, from 9 AM to 5 PM EST.
Do I Need to Sign for My Package?
Yes, all packages require a signature upon delivery. If you are unavailable, consider shipping to an alternative address such as your workplace or a hotel. Alternatively, you may leave a signed note for the driver to leave the package unattended, although they may refuse due to potential liability for lost or undelivered items.
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What Will Packaging Look Like?
Documents are delivered in sturdy, flat packages similar to those used by educational institutions for diplomas, ensuring protection during transit.
When Will I Receive My Tracking Number?
Tracking numbers are generated once a shipping label has been created. You will receive an email containing the tracking number, though it may not show immediate real-time updates, which is normal as the package needs to be scanned during transit.
Do I Need to Sign for My Package?
Yes, all packages require a signature upon delivery. If you are unavailable, consider shipping to an alternative address such as your workplace or a hotel. Alternatively, you may leave a signed note for the driver to leave the package unattended, although they may refuse due to potential liability for lost or undelivered items.
You can also request that your package be held at your local delivery hub for pickup. If you would like to pursue this option, please indicate your preference on the order form, and our shipping department will accommodate your request.
